Terms and conditions

Shop at Thread asks you to please read the following information carefully before making any purchases. It contains important details and information regarding your rights, responsibilities and restrictions, which may apply to you.

Terms of Payment:

Terms of payment for Shop at Thread are 100% upfront. We do not offer any credit, down payment, or financing on any of our products. We accept all major credit cards and COD’s (Cashier’s check only). For COD’s please call us at 402-666-7321. All orders for COD’s are placed over the telephone only. We process all Online order transactions through PayPal, Amazon Pay & Quickbooks Payment services. Credit cards are charged upon order placement.

Processing Orders:

Shop at Thread’s business hours are From Monday through Friday from 10:00am to 5:00 pm PFT. Orders received before 3:00 pm are processed and shipped the same day they are received. Orders, which are placed over the weekend, will be shipped out on Monday morning unless it is a holiday.

Product Availability:

If for any reason we are unable to fulfill your order, you will be contacted immediately in regards to receiving a replacement. If a replacement is not acceptable you have the right to terminate the sale and we will refund the amount charged to you.

Delayed Shipping:

It is prudent to order your purchase in advance to allow for unanticipated delays with shipping. Shop at Thread is not liable for late shipments due to holidays, natural disasters, or carrier delays. Government holidays do not count as a business day and should be considered when calculating shipping times. We assign to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges.

Failed/Cancelled Deliveries, Refused/Lost Shipment(s), Incorrect Shipping Address:

All orders will be shipped to the address, which is provided. It is important that we are provided with accurate and complete information regarding your shipping address and shipping method.

Once the order is placed and shipped, you will be provided with a tracking number, which will be sent to your email address if provided. If you do not receive a tracking number, please do not hesitate to call or email us so we can provide one for you. The tracking number is provided for your convenience to follow your package in transit. If any incomplete information is given, will charge a service fee for address corrections, which then would be charged towards you. For any shipments returned to us due to a bad address, refusal upon delivery or cancellation of an order after 24 hour of placing it, a 20% cancellation fee will be charged. We do not refund any abandoned or refused shipments.

Limitation of Liability:

Shop at Thread reserves the right to make changes and adjust prices, policies, and procedures. We also reserve the right to refuse service to anyone. Please check this page periodically for updates and changes. Shop at Thread does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. Shop at Thread will not be liable for consequential special, indirect or severe damages even if advised of the possibility of such damages in regards to any third party except which is provided herein. Shop at Thread is not liable or responsible for any amount of damage above the aggregate dollar amount paid by the customer for the purchase of product(s) under this agreement.